CLOUD-BASED
													$36
$48 (Cloud w/ desktop sync)
AUD/NZD/+GST/user/mo
(billed annually)
Choose Cloud to enjoy the convenience and peace of mind of a cloud-based solution where we handle all the technical details
ON-PREMISES
$44
AUD/NZD/+GST/user/mo
(billed annually)
Choose Desktop if you want to experience the security and control of an on-premise solution where you deploy and manage the software.
Already using Act! or have questions? Call and speak with us today.
The basics for creating professional looking outbound marketing campaigns.
2,500 emails/mo to unlimited contacts. 2 See feature chart for details.
25,000 emails/mo to unlimited contacts. See feature chart for details.
50,000 emails/mo to unlimited contacts. See feature chart for details.
100,000 emails/mo to unlimited contacts. See the feature chart for details.
Maintain industry-specific data like insurance policies, service contracts, mortgages, projects, and more.
Deploy a desktop client and sync data back and forth to Act! Premium Cloud.
Get additional Cloud storage per 5Gb
													| Relationship & Activity Management | |
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	               Customer management	               	                Keep rich customer details, emails, documents, notes, history, activities, and more in one easy to find place. 
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	               Task & activity management	               	                Track and prioritize calls, meetings, and to-dos—all associated with your contacts. 
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	               Calendar	               	                See exactly what you have planned for the day from your Act! calendar. 
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	               Notes & history	               	                Keep a detailed record of interactions with customers and prospects so you have a full picture of each relationship. 
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	               Companies	               	                Associate Contacts with their respective Companies to understand and manage engagements comprehensively. 
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	               Relationship timeline	               	                See a visual chronology of all activities and communications associated with a customer or prospect. 
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	               Secondary contacts	               	                Record basic information about people associated with a contact without creating a new contact record. 
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	               In-context maps & web info	               	                See real-time information from the Web, in-context within each contact record - maps, social profiles, and more. 
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	               Call lists & Hot Leads	               	                Zero in on your most interested leads with intelligent Call Lists that rank campaign recipients by level of engagement. 
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	               Notifications & alerts	               	                Notifications and alerts ensure you stay on task and on time throughout your day. 
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	               Act! Companion - Mobile app	               	                Stay connected to key Act! details from wherever you work with a mobile app for iPhone®, iPad®, and Android™. 
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	               Welcome page - User productivity dashboard	               	                Start your morning with an overview of your top deals and key activities. Personalize to stay informed and productive throughout your day. 
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	               Mail merge	               	                Send personalized communications to contacts or groups with unique data from their individual customer records. 
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| GROUPS & SEARCH | |
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	               Search & lookups	               	                Find what you need in an instant with powerful search options. 
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	               Groups & filters	               	                Organize similar contacts into groups for targeted communications or sales initiatives. 
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	               Dynamic groups	               	                Organize similar contacts into dynamic groups based on criteria you define. 
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	               Advanced queries	               	                Perform custom, comprehensive database queries, including searching multiple field types and ranges concurrently. 
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| Opportunity & Pipeline Management | |
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	               Opportunity management	               	                Capture and manage key opportunity details, including status, value, estimated close dates, and more for every sales deal. 
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	               Sales process management	               	                Manage opportunities using a simple, out-of-the-box sales process or one configured to fit your company’s sales methodology. 
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	               Products & pricing	               	                Capture and manage your catalog in Act! and associate products and pricing to Opportunities. 
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	               Sales pipeline management view	               	                See a complete, visual representation of your sales pipeline at-a-glance to project revenue, adjust strategy, and quickly focus efforts. In-context KPIs provide an instant roll-up of metrics like opportunity close rate, closed-won value, open deals, and more based on filters you apply. 
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	               Sales KPIs - Standard & custom	               	                KPIs provide a quick look at sales activity and performance for the month or quarter. Create custom KPIs for additional insights into sales effectiveness. 
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	               Sales opportunity Kanban board	               	                Move sales opportunities from stage to stage through the pipeline with a simple drag-and-drop motion, and watch your sales funnel update instantly. 
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| Reporting & Analytics | |
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	               Reporting	               	                View and customize 80+ out of the box reports - from contact lists to activity reports to sales performance metrics. 
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	               Act! Insight - Dashboards & analytics	               	                Guide decision-making with rich, actionable insights from interactive Act! Insight dashboards covering individual, team, and business performance. Monitor sales, marketing, and business health KPIs to drive smarter decision making. 
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| Integrations | |
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	               Office integration - Export to Excel/Word	               	                Interact seamlessly with Microsoft® Office from within Act!. 
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	               Outlook integration - Contacts/Calendar/Email	               	                Interact seamlessly with Microsoft® Outlook® from within Act!. 
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	               Google Integration - Contacts/Calendar/Email	               	                Integrate seamlessly with Google™. 
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	               Act! Connect - Integration with popular apps	               	                Connect with hundreds of apps that extend the power and reach of Act!, via Act! Connect. 
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| Administration & Customisation | |
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	               Preferences	               	                Tailor the way Act! operates for you, your team, or your company for maximum productivity. 
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	               User management	               	                Add users to Act! with ease to get them onboarded and create a team role to then set preferences, define processes and configure security and sharing rights. 
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	               Layout designer	               	                Customize the way your customer information is viewed by configuring fields, labels, backgrounds, picklists, images, and more. 
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	               Custom Fields	               	                Add custom fields to capture data specific to your business or industry needs. 
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	               Multi-Factor Authentication	               	                Protect your Act! Data with Multi-Factor Authentication, a multi-step authentication process that helps prevent unauthorized access to your account. 
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	               Custom Tables	               	                Maintain detailed, industry-specific data like insurance policies, service contracts, mortgages, or projects in an unlimited number of tables with Custom Tables. 
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| Platform & Technology | |
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	               Data import	               	                Import existing Act! databases, or pull in contact information from other CRM systems or external lists via .csv files. 
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	               API	               	                Enable external services and applications to extend or augment data or functionality to enhance your Act! experience. 
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	               Secure AWS hosting	               	                Act! Premium Cloud is hosted on the Amazon Web Services (AWS) platform for best-in-class performance, security, and reliability.  
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	               Automatic upgrades	               	                Automatic upgrades ensure you get and stay productive. We take care of the technical details so you can focus on your business and customers.  
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	               Nightly backups	               	                Rest easy knowing your data is protected at all times and that you're covered in the event of an unplanned outage or disaster. 
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	               Desktop Sync	               	                Deploy a desktop client and sync data back and forth to the Cloud for maximum flexibility. 
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	               Cloud Storage	               	           | 
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	               Additional Cloud storage per 5Gb	               	           | 
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| Basic Included  | Select $99/AUD $109/NZD account/mo*  | Complete $259/AUD $279/NZD account/mo*  | Advanced $519/AUD $549/NZD account/mo*  | 			|
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							 Email marketing																	 
						Create and send
impactful email
campaigns proven to
drive sales to your Act!
contacts. 
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						2,500 emails/mo to unlimited contacts2  | 
						25,000 emails/mo to unlimited contacts  | 
						50,000 emails/mo to unlimited contacts  | 
						100,000 emails/mo to unlimited contacts.  | 
					
| 
							 170+ responsive templates																	 
						Get started with 170+ mobile responsive email templates that fit your industry, business, and communication style. Choose from a diverse library of promotional, transactional, webinar, and enewsletter email templates for building campaigns. 
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							 Interactive template editor																	 
						Edit existing or build your own mobile responsive email campaigns using the interactive template editor. 
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							 Email tracking & metrics																	 
						View real-time campaign metrics, covering opens, clicks, and comparative stats per campaign or company-wide against a time range you apply to understand the success of campaigns and improve your marketing strategy over time. 
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							 Drip marketing1																	 
						Build multi-stage drip
campaigns using the
visual workflow designer
to send a series of
automated campaigns or
communications to
prospects and
customers. View email
statistics and manage
subscribers in each stage
of your drip campaigns. 
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							 Visual workflow designer1																	 
						Use the visual workflow designer, providing a graphical representation of your company’s communication flow, to easily build drip or nurture campaigns. Edit existing stages or add new ones from this intuitive workflow view. 
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							 Campaign calendar																	 
						Know when campaigns are being sent with the marketing calendar, displaying planned campaigns in day, week, and month views. Filter by user, single send campaigns, or recurring campaigns. Drill into any campaign for more detail. 
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							 Deliverability & compliance tools																	 
						Rest-assured campaigns will reach inboxes, because Act! Marketing Automation is backed by an expert delivery team that helps you manage your company’s sender reputation, giving you outstanding delivery rates. Access numerous tools to help with GDPR compliance, spam analysis, managing opt-outs with multiple unsubscribe templates, and so much more. 
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							 AI Writing Assistant																	 
						Leverage advanced AI within Act! Marketing Automation to effortlessly create compelling marketing content for emails, landing pages, webinar invites, and more. 
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							 Turnkey campaigns																	 
						Quickly jumpstart your
marketing efforts using
turnkey, pre-built
campaigns that make it
easy to schedule and
send sales promotions,
prospecting emails,
webinar or event
invitations, welcome
emails, recurring
newsletters, and much
more. 
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							 HTML email editor																	 
						Import and edit existing HTML campaign templates using the WYSIWYG email editor or build new HTML campaigns from scratch. 
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							 Social sharing																	 
						Publish campaigns to social sites like Facebook, LinkedIn, and Twitter to engage your company’s social networks and expand your reach. Drive traffic to social networks with social buttons in the footer of your campaigns. 
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							 Landing pages																	 
						Select from a categorized
library of pre-built
landing page templates
or design and create
your own with step-by-step guidance. Embed
lead capture forms to
grow your prospect
database. New leads are
automatically added to
Act! once a form is
completed. 
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							 Surveys																	 
						Create online surveys
and polls using multiple
question types, including
radio buttons, sliders,
ratings, and more to
gather information about
prospects and
customers. Responses
are mapped to fields in
Act! automatically for
richer prospect and
customer profiles. 
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							 Team Management																	 
						Give team members
access to manage
specific campaigns,
templates, and landing
pages. 
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							 Response-driven nurture marketing																	 
						Build highly personalized,
response-driven nurture
marketing campaigns
with decision trees and
one or more actions to
let Act! Marketing
Automation do the work
for you. Campaigns are
automatically triggered
by recipient responses
based on criteria you
define. The recipient lists
associated with your
nurture campaigns are
always up-to-date,
because any changes
made to associated Act!
groups are automatically
fed into your campaign
lists. 
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| 
							 Marketing automation to CRM workflow																	 
						Automate workflow
between sales and
marketing to maximize
engagement at every
phase of the customer
journey. Watch as Act!
Marketing Automation
turns real-time response
metrics into sales
actions—alerting
everyone of new
prospects, prioritizing
follow-ups, and
delivering a composite
view of engagement in a
single solution. Notify
Act! users via email and
create Act! activities and
opportunities
automatically based on
campaign, landing page,
and website interactions,
or completed lead forms
and surveys. 
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							 Asset tracking																	 
						Measure engagement of
YouTube videos and
PDFs to pinpoint your
company’s most
impactful marketing
assets. See time spent
and page visits. Perform
A/B testing against
different assets.
Implement lead capture
forms and force sign-in
to continue viewing
assets. Drive qualified
leads into Act!
automatically for
immediate follow-up. For
deeper insights, view the
asset dashboard with the
number of impressions,
average time spent,
leads generated, ROI,
and more. 
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							 Advanced lead capture																	 
						Take lead capture and
surveys to the next level
with advanced forms and
surveys that allow
further actions in Act!.
Create Act! activities and
opportunities
automatically based on
recipient responses.
Send notifications to Act!
users when responses
come in. Even load
contacts into specific
campaigns automatically. 
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| 
							 Lead management & scoring																	 
						Use lead scoring to
understand your most
interested prospects
based on campaign
engagement, survey/web
form responses, and
website interactions.
Prioritized leads are
pushed into Act! groups
automatically for easy
sales follow-up. Set up
automated tasks and
alerts in Act! to keeps
deals moving and close
sales faster. 
									 | 
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| 
							 Event marketing																	 
						Host successful webcasts
and tradeshows with a
nurture template
designed for marketing
events. Send event
invitations, gather
registration information,
track attendees, send
thank you emails, and
more. 
									 | 
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| 
							 Website activity tracking																	 
						See the interactions of
both identified and
anonymous visitors on
your website today,
yesterday, this week, last
week, or the last 30 days.
View website visitors in
real-time and engage
with identified prospects
when they're most
interested. Gain rich
insights with the web
intel dashboard for
visitor profiling,
interactions per visit,
visitor bounce rates,
traffic sources, and entry
and exit pages. Web
visits feed into lead
scoring profiles and
create activities for sales
follow-ups in Act!
automatically.
 
									 | 
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| 
							 Progressive profiling																	 
						Gather information
about a prospect over
time with short surveys
that display questions
based on what you
already know about a
lead to steadily build a
rich prospect profile in
Act!. 
									 | 
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						-  | 
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						|
| 
							 A/B testing																	 
						Test specific elements of
two campaigns to
determine your most
impactful subject lines,
email content, and more.
Use the results to
continually improve your
content. 
									 | 
						-  | 
						-  | 
						-  | 
						|
| 
							 Additional email sends (Per 2,500/mo2)															 
						 | 
						$15/mo  | 
						$15/mo (Volume discounts apply)  | 
						$15/mo (Volume discounts apply)  | 
						$15/mo (Volume discounts apply)  | 
					
| 
							 Additional domains															 
						 | 
						per domain $50/mo  | 
						per domain $50/mo  | 
						per domain $50/mo  | 
						per domain $50/mo  | 
					
*All Act! Premium subscriptions include Act! Marketing Automation (AMA) Basic. The Act!
Marketing Automation subscription fee shown above is per account, billed annually. There is no
per user fee for this service.
1 Basic tier limited to emails as only available action type.
2 Basic tier limited to 10,000 email sends per month (Included + Paid).
													Try Act! free for 14 days. No download or credit card required.